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| − | There are plenty of things could potentially cause email issues causing your e mail not working how it was intended and certainly not in the manner you want your e mail to perform. Happily, quite often there will be quite easy e-mail remedies for e mail issues.
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| − | Below are email remedies to try when dealing with e-mail problems.
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| − | Upgrade Email Application
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| − | Be sure you have the most recent version of your e-mail client (program). You may have to upgrade to repair the email problem, plus you might avoid many future problems by being up-to-date.
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| − | Several Devices
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| − | E-mail can be complicated when you use more than one device to read your mail. When you have one device set to delete the email on a server when it downloads the email, then those email messages will not be available whenever you attempt to access from another device. Setting it so that your emails are not deleted from the server has its own hassles. If you ever do that and then switch to another device it will get all the messages as new messages including ones you've read and put in the trash on that other device.
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| − | The most suitable solution in this case is to select one device as your primary one (usually a computer) and so when it downloads e-mail those email messages are deleted from the server. You'll be able to use other devices to access e mail, but they will only have access to those received since the last time the primary device accessed email. This allows you to check email while on the road, yet those email will still be available on your primary device later.
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| − | If your email is with a Microsoft Exchange server using Outlook (or something similar) the problem is settled. This kind of email retains everything on the server and keeps track of what's been read, responded to and deleted and so it does not matter what number of devices you use to access your email. Whenever the device accesses your e-mail account it updates that device to match all of the others.
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| − | Unable to Send Email
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| − | A different prevalent email difficulty is that you cannot send a message even though there isn't a connection problem. You try to send email, but find that it continues to remain in your outbox. Typically this is a software difficulty, the result of otherwise unapparent damage or corruption to one or more messages. To address this challenge, first copy any unsent messages as text. After that save them on the computer's hard disk drive or even a back-up storage medium. After all messages have been saved, highlight all the messages in your outbox and click on "delete" or "clear". After clearing your outbox, start over. Close and restart your e-mail client. Then just copy unsent messages from the text files, paste them into new email messages and resend.
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| − | Missing Attachment
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| − | A fourth prevalent problem is that the e mail is missing an attachment or the attachment won't open. A really handy feature of e-mail is the ability to send and receive attachments. At the same time, attachments may be real hassles. A typical frustration is to receive an e mail message that refers to an attachment, but then discover there's nothing there. Often the optimum solution is to request that the email sender try once again, since it is common for the writer to refer to an attachment, but then forget to attach it. Even if this isn't the issue, your request might prompt the sender to re-think the attachment's format before transmitting another time. If the problem continues, consider asking the sender to paste the contents inside an email message and try again. This may disrupt formatting, but can be an effective way to bypass attachment hassles.
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| − | If you find a message that the attachment has been deleted, it may be that your anti-virus application has identified a virus, and you're better off without it anyway. But if you find that all attachments are indiscriminately being deleted, take a look at your mail properties. If a box is checked that blocks all attachments, remove the check mark so that you can receive attachments. If you then receive a message from an unknown person, or if the message or attachment seems dubious, delete the message without opening the attachment.
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| − | Another issue is to see that an attachment has been sent, but find that you simply can't open it. The causes (and thus the solutions) vary. In some cases, the problem actually is that the software program used by the email sender does not match that of the recipient. Much like a missing attachment, an easy fix is to request the email sender to copy and paste the contents of the attachment within a follow up email message. Even if formatting is disrupted, you can still get the essence of the information. You can also use your own copying and pasting process to reformat the contents, if that is essential.
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| − | A different technique is to save the document to your hard drive, and then open the software program that was used originally to produce it. Once this program is in use, your computer may be able to recognize what had been the attachment, and open it. If you do not have the appropriate software loaded on your computer, you may be able to download it from the Internet.
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| − | Download Issues
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| − | One final prevalent e mail difficulty is that you have too much incoming mail or are not able to download what you have. If you are getting large volumes of e-mail, you may be vulnerable to several difficulties.
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| − | Many Internet service providers place limits on the volume of storage provided to each user (although many have greatly increased storage limits). If a pre-set limit is reached (perhaps because you have gone too long without downloading your e-mail, or have been inundated by Junk e-mail or possibly a virus induced flood of messages), additional messages will likely be bounced back to those who sent them.
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| − | Not surprisingly the direct approach is to download your mail and then weed it out, though a more intelligent move could be to access your e-mail account via Web mail. That way you can see a listing of all messages and quickly delete any that do not appear to be of interest. The end result is the same, but this step can save a large amount of downloading time. It also adds an extra measure of virus protection. Because you're deleting messages from your ISP's server before they ever have a chance to infect your computer, it's like killing mosquitoes before they bite you - instead of afterwards.
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| − | If you don't have a Web mail account, it's simple to get one. Simply go to a provider for example Yahoo (www.yahoo.com) and register. Then when you go to the site and enter you e-mail address and password, you will see a listing of all incoming mail, which you can read and then retain for downloading, or delete, as you choose.
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| − | A related problem may be caused by uncommonly large messages. In the worst cases, you may find yourself unable to receive additional mail, because the connection with the server where your messages are stored is disengaged when a time limit has been reached.
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| − | Using Web mail may also have the desired effect here. Just log on to the third-party site, peruse the list of messages in your inbox, and select the one that is the largest (most Web mail programs automatically list the size of each message). If the message seems of likely interest, open and read it, and then delete it. Or if it is clearly spam or something in which you have no interest, you can delete the message without even bothering to read it. After you have removed the offending message, your other incoming mail will no longer be blocked.
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| − | In the event that you do not have Web mail, an option would be to get hold of your Internet provider and ask for help. Once a customer support representative deletes the problem message from the ISP's server, you can then download all remaining messages.
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| − | Also keep in mind that retaining too much email can be an organizational problem, if not a technical one. Take the time to delete e mail that does not need to be preserved for future reference. Permitting too many messages to accumulate wastes storage space and also makes it tougher to locate important messages when you need to refer to them. For messages that merit retention, create a series of folders so that they can be readily found, and so that your inbox won't become too jam-packed.
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